Privacy Policy

At Waveline Pro Wash, we are deeply committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy comprehensively details how we collect, utilize, disclose, and protect your information when you engage with our power washing services or visit our website at https://www.wavelineprowash.com/. We may collect various types of information to facilitate our services. This includes Personal Information such as your name, address, email, and phone number, which allows us to contact you and provide our services effectively. When you make a payment, we collect necessary billing details; however, please note that full credit card numbers are processed securely by third-party payment processors and are not stored directly by us. We also gather service-related information, including details about the power washing services you request, your property specifications relevant to the service, and, with your explicit consent, photos of your property for purposes like before/after comparisons or service planning. In addition to personal data, we collect Non-Personal Information like website usage data (e.g., IP address, browser type, pages viewed, and access times) and device information to understand how our website is used and to enhance your online experience.

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Information is collected through several methods to ensure we can provide optimal service. Primarily, we collect information directly from you when you request a quote or service, complete forms on our website, communicate with us via phone, email, or text, or process payments for our services. Beyond direct interactions, we also automatically collect data through technology when you visit our website. This involves the use of cookies, web beacons, and similar tracking technologies to improve your website experience, analyze traffic patterns, and monitor user behavior. You have the option to configure your browser to decline all or some cookies, or to alert you when cookies are being sent; however, disabling cookies may impact the functionality and accessibility of certain parts of our site. Furthermore, we may integrate third-party analytics tools, such as Google Analytics, to gather and analyze statistical data about website interactions.

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The information we collect serves multiple vital purposes. Primarily, it enables us to provide, operate, and maintain our power washing services, including the critical steps of scheduling, performing services, and processing payments efficiently. Communication is another key use; we utilize your information to correspond with you regarding your service requests, appointments, quotes, and to respond to any inquiries you may have promptly. We continuously strive to improve our services and understand how they are utilized, which aids in developing new features and functionalities. With your explicit consent, where required by law, we may also use your information for marketing and promotional activities, such as sending newsletters, updates, and offers about our services that we believe might interest you. You retain the right to opt out of these communications at any time. Your information is also essential for providing effective customer support, addressing any issues you may encounter, ensuring our compliance with applicable laws, regulations, and legal processes, as well as governmental requests. Additionally, it helps enhance the security and integrity of our services and website to prevent fraud and other illicit activities.

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We may disclose your information to third parties under specific circumstances. This includes sharing data with trusted third-party service providers who assist us in performing services such as payment processing, website hosting, analytics, and marketing. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was disclosed. We may also disclose your information when legally required, such as in response to a court order or valid governmental request. In the event of a business transfer, such as a merger, acquisition, restructuring, bankruptcy, or the sale of all or a portion of our assets, your information may be transferred to the acquiring entity. Any other disclosure of your personal information will only occur with your explicit consent. We want to assure you that we will never sell your personal information to third parties for their marketing purposes.

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We are dedicated to implementing reasonable security measures to protect the personal information we collect from unauthorized access, use, alteration, and disclosure. However, it's important to acknowledge that no method of transmission over the internet or method of electronic storage can guarantee 100% security. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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Depending on your jurisdiction, you may possess certain rights concerning your personal information. These rights typically include the right to request access to the personal information we hold about you, the right to request correction or rectification of any inaccurate or incomplete personal information, and the right to request the deletion or erasure of your personal information, subject to certain legal exceptions. You also have the right to opt out of receiving marketing communications from us, which can usually be done by following the unsubscribe instructions in our emails or by contacting us directly. Please note that our website does not currently respond to "Do Not Track" signals. To exercise any of these rights, please contact us using the information provided below; we may require identity verification before processing your request.

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Our website may contain links to third-party websites not operated by us. We hold no control over, and assume no responsibility for, the content, privacy policies, or practices of any such third-party sites or services, and we strongly encourage you to review their privacy policies. Our services are not designed for individuals under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent. Should we become aware of any such collection without consent, we will promptly remove that information from our servers.

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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any modifications by posting the updated Privacy Policy on this page and revising the "Effective Date" at the top. We encourage you to review this policy regularly. Your continued use of our services or website after any modifications signifies your acceptance of the updated Privacy Policy.

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If you have any questions regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us: (347) 858 - 2469